Pep Home Bad Customer Services

3 months ago , I made a lay bye at Parklands Pep Home Pep 5695, 4 ramekins and fruit bowl stand. I made two payments on my lay bye and my lay bye date expire today 27/05/2022. Today @13H00 I went to the store to payout my lay bye and the cashier who assisted me, did not even had a decency of explain to me that my lay bye was puten back to the shelves, I just noticed her calling her supervisor for an authorised and I am standing rite in front of wondering was going on, only she advise that my items were put back on shelves this morning. My question to her but the expiry date is today on my slip and she gave me a story of saying because I have missed a payment of April today they had to put back my items on shelves today.My question still stands my understanding the expiry is today, should at least my Items been put back by the end of today, then I would understand. what frustrates me worse out of this scenario is that I am not evening getting a proper explanation its just been thrown on my face as if I must just understand. The way I was so upset by the cashier who assisted me , I ended not even wanting to be assisted by her. I told her its not my first time that I am doing lay byes with Pep for 11 years I have been in this area , this is my worse experience ever!!! All I want her out of this is to be still be valued as a client of which now I am not, you are throwing in my face that here is your R40 refund and you can look for your items in store if I can find it, that how this cashier and her Manager made me feel. I noticed when I got home I even left all my slip the!!! My question is what is the meaning of expiry date??? I am so disappointed and upset by service I got from Pep Home.