PEP doesnt have change - "its company policy"

<p>On Sunday 30/10/2016 at around 10h00, I went to pep stores in Kuilsriver. I bought a pair of shoes and a bra.</p> <p>The total was around R154.00, I then paid with a R200.00. The lady behind the till asked me rudely dont you have change, I said no, then she said we also dont have change, I am like its 10h00 already, and you dont have a R20.00 and two R10.00 evens in your till, she then said its company policy for them not to keep any change and she cannot help me further, I then said but this is a big shop and you have been open for 2 hours already to which she responded with an attitude, our customers understand if we dont have change, as if I am not a customer and my business isnt good enough. I then asked her to remove bra because I dont have any change, she told her supervisor who was standing next to her "Haal net die ding af", I then paid for the shoes and left. </p> <p> </p> <p>I find Conita at the Kuilsriver branch customer services disgusting, I am also a customer, and she should of at least tried to assist me, she just refused to assist, argued with me infront of her supervisor (who also didnt try to help) and other customers, I felt attacked, degraded.</p> <p> </p> <p>How can you not have a R40 change in your till? Do all the customers just understand and leave.</p> <p> </p> <p>Really an awfull start to my SUnday morning, Pep should look at changing their company policy, and maybe supplying the tills with 2 x R20.00 at least.</p>