1 reviews | Active since Dec 2012
PEP Does not want to sell me a tablecloth!
I have recently logged a complaint for the Pep home store in Centurion at Mall@Reds. Staff was making a huge noise, mopping floors whilst bumping clients and some were clipping toenails with stock nail clippers. I have received a formal apology and I was giving a hamper as a token of goodwill. So, I promised I will frequent the store again as it really is one of my favorites. However. Saturday has changed that! i will not set foot in your store again! <br> I was doing shopping for my Christmas lunch and to my utter disgust was being told at point of sale that I was not allowed to purchase a red check tablecloth (of which tons was on display) as it won't scan. I was told that I can only buy it from the 2nd of Oct as this was for a promotion. I demanded that I wanted it as it was on display and was even refused this by the area manager, Nadia. She suggested I choose another one and they will mark it down. Or they would keep aside, but I was in the store at that point in times! What nonsense is this?!?!? I wanted the one on display. The staff also mocked me among each other! I am very disappointed and disgusted by this treatment customers receive.PEP HOME will never see me again!
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
