PEP does not respect its customers, despicable service.

You guys at PEP think this is game we all playing, do you know what a person can with R500, clearly you don't take your customers serious, i laid compliant with your store a few weeks ago regarding money that was ****** through your store, someone from PEP contacted me and and gave me a voucher and when i get to PEP i asked how much is the voucher for...Guess what R30 are you guys for real what do you think i'm going to do with R30 when i lost R500, Bad service indeed, and from the other reviews regarding this money transfer a lot of people are actually experiencing the same issue, why don't you just cancel the damn thing or close it. THIS IS UNACCEPTABLE i'm refusing to accept R30. I want my money R500, that's all i don't care about your vouchers or whatever that is it you have to offer, i was willing to led it slide but you clearly don't respect us as your customers. Imagine R30 FOR R500.... I need someone to call me and tell me what's the way forward, i've opened a case even.