PEP Cellphone are ****

Hi, my name is Silungile As I'm writing this I am saddened with the treatment I received from PEP, I bought aHisense U40 LITE phone at Pep store in Richards Bay on the 4th of April at a cost of R899. Within a week the phone stopped charging, tried other chargers and still it refused to charge. As I stay in Durban and only go to Richards Bay every month, I couldn't return the phone as it was home with my daughter . 2 May when I got home I took the phone back to PEP and told them what the problem was and they booked the phone in for repairs. 14 May I received a call from PEP to come get the phone, when I get there the phone was not fixed and was told it's physical damage. Within a week the phone stopped charging and I'm told it's physical damage..wow. PEP phone qualities are ***!!! I gave them a chance to sort out this issue with their supplier and left the phone at the store. 19 May they call me that they can't sort out the issue unless they take the phone back for repairs at my expense..bull****!!!! I'm sooo disappointed with PEP shame. I want my money back. I will no longer be buying from PEP..Thank you very Much