IE
Izane E

1 reviews | Active since Mar 2013

10 May 2026, 15:11

Pep cell online store

I would not recommend anyone to use pep cell online stores with the vague information on their website not making DELIVERY TIME CLEAR BEFORE ORDERS ARE PLACED FOR WHICH YOU PAY DOUBLE FOR AND ONKY FIND OUT AFTER THE FACT THAT YOUR ONLINE ORDER WAS PLACED AND PAID FOR WITH NO COMMUNICATION NOT EVEN IN THEIR RESPONSE EMAIL BACK TO YOU AS TO THE TIME AND DELIVERY SPECIFICATIONS.

AFTER YOU THE CUSTOMER HAS TO SENS MULTIPLE MSGS ONKY THE FIND OUT THAT IT TAKES 3-5 DAYS , AND REFUNDE EVEN LONGER, WHEN I COULD OF GONE TO A STORE TODAY, TRAVELED THE SAME DISTANCE AND HAD MY ORDER WHICH IS URGENT AT HALF THE PRICE ALREADY!!

IT ALSO SEEMS AS PER THEIR RESPONSE EMAIL THAT YOU ARE EXPECTED TO GO INTO THEIR STORE TO COLLECT AFTER THEY CHARGE YOU RO YOU DOUBLE YOUR ORDER FOR DELIVERY COSTS!!

AFTER YOU ARE ANGRY AT THIS RIDICULOUS SERVICE YOU SRE BASICALLY FORCES TO ACCEPT AND WAIT FOR THE DAYS BECAUSE THEY REFSE TO REFUND YOU SAME DAY AND THAT REFUND TAKES EVEN LONGER!!!

SO, LOOK AROUND AND SHOP INSTORE YOURSELF AND SAVE THE HEAD ACHE OF USING THEIR ONLINE!!

ANY BUSINESS SHOULD MAKE SURE THE CUSTOMER HAS CLEAR UNDERSTANDING BEFORE ORDERS ARE PAID OF THE TERMS AND CONDITIONS OF THE ORDERS TO AVOID THESE TYPES OF NEGATIVE EXPERIENCES THAT REFLECT BADLY ON THE SERVICE PROVIDERS!!!!

One star for a review is even to much!!

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