Pep cell Greenacres - *********** staff

Pep Cell Greenacres The staff are *********** and cheeky. My husband requested a mobile that is 4/5 G compatible as he planned to get a sim that is 4/5G, the sales assistant insisted that the phone would be adequate. A week after perchase we found that it is 2/3 G and phone is not compatible, this is most annoying as we had to go back to the store to repurchase a sim card as the sales assistant threw away the sim card packaging with the puk number. When explaining the situation at the pep cell Greenacres store - the staff member started making up excuses and said not necessary to have packaging once sim is in the phone and since it wasn't necessary for the number to be ported u don't require a pik number but would not assist with a sim swop- only made a sale for a new sim card. Customer service is non-existent.