PEP Berea Centre (KZN) Horific customer service

PEP PAXI Parcel Kojic bar face soap not allowed

The experience I had at PEP store berea centre was absolutely appalling, we and by we I mean 10 people were being helped by one till operator at 4pm month end!!!

The manager looks like she doesn't have any management skills what so ever, not qualified, she doesn't have a name tag on, no musk while helping customers and when asked about it she laughed and shrugged me off.

I stood in a Que with no marked Covid lines for customers for 20min. At least 2 people left because the till service was inhuman and degrading. When I finally got to the til the cashier stated that I couldnt send a bar soap called Kojic soap from Durban to cape town. She couldn't converse in English explaining why.

Only one person by the name of scelo had his name tag on. I know im helping other customers by writing this who don't have a voice. I shot a video of the appalling attitude of these workers who treat customers, I do hope you have cameras and can check yourself out!!! Sies man!!!