PEP Bayside

Train your staff! I had received a paxi parcel and needed to collect it at the Bayside branch but every time I go there is load shedding and the system is offline. On my second return to the store, I told them that they must take my information manually and they can update it later when the system is online and they said no. I demanded that they call the manager. To my surprise, there is a form I can fill out for them to do it later. TRAIN YOUR STAFF.

If it takes me to raise my voice at your staff to get things done then I don't know anymore. Do your job, it's not hard, or hire employees that want to work and care about the flow and processes of running a smooth operation and that care about customer experience.