Pep attlyn worst manager and service

This is my third encounter with PEP Attlyn ... Since 2021 When ever i have to have a package delivered here there is always stories and excuses never my package .. The manager JOYCE DITSHEGO the *********** manager is always the issues if she is not in a hurry to knock off before time , she is the one that signs for my package and it never found afterwards. She has no people skills nor a sense of urgency .. She is the reason why we leave atteridgeville and receive the package in centurion to avoid the inconvenience without even an apology .. Can this lady be disciplined please cause seems like just because she is servicing in a black community we deserve bad service.