PAXI IS A DISASTER AND NEEDS TO CLOSE

I am writing to PEP as PAXi does not view hellopter.Paxi does not even qualify for a 1 star, i was forced to put 1 to write the complaint. I am lodging this complaint because the service I received from your company was nothing short of unacceptable. What should have been a simple request was handled with incompetence, delays, and a complete lack of accountability from your staff.

I made multiple attempts to get assistance, yet each time I was met with unprofessional behaviour, poor communication, and no willingness to resolve the issue. Your team failed to provide updates, failed to follow through on promises, and failed to show even the most basic level of customer care.

I should not have to chase a company repeatedly just to receive the service I paid for. The level of disregard shown toward customers is completely unacceptable and raises serious concerns about your business practices.

I am posting this on HelloPeter so that other customers are aware of the ongoing problems and the extremely poor service standards. I expect an immediate response from management, not empty apologies, but a real, actionable solution and an explanation for this blatant lack of professionalism.

Your service needs urgent improvement.