Pavilion, Westville PEP staff and store manager humiliated and insulted me and treated like a ********! I'm furious!

I was shopping at The Pavilion PEP on Ssturday 03 Augudt 2024 kids section when a staff member insulted me by first looking into my shopping bag while I was shopping and as I approached the tills to pay for what was in my basket, she screamed at the lady at the door to check. Later I discovered the lady at the door called herself the store manager.

I paid and as I walked out the lady at the door stopped me and pointed at my green shopping bag and shopping packet. I handed her both, but she only looked into my green bag and when I asked if she did not want to also check the packet, she said no.

I then asked why not, usually at the door when a customer is stopped they check the till slip and the packet and or both green bag and hand bag. She gave me an attitude and called me "Darling, I know what I want to see"

I asked for the store manager.

She told me that she is the store manager.

I said to her firstly u don't appreciate her tone and calling me "Darling"

I asked for clarity regarding the checking.

She started screaming at me!

Again called me darling, told me that she checks White people and Indian customers.

I told her this has nothing to do with Race.

I needed clarity regarding the treatment I just received which made me feel like a ********!

She carried on screaming at me.

I told her ad manager she should learn to listen more to customers instead of being defensive@

I want a written and telephonic apology from her.

If I did not need my daughters school clothes I would have thrown the packet at her

I have never been that humiliated! I'm angry!