1 reviews | Active since Dec 2017
Pathetic Service
Went to change clothes at Pep Store Newtown Junction Mall on the 26th December I regret even going there as Pep Staff gave me a PATHETIC ROTTEN SERVICE. I ENTERED THE STORE THERE WERE 2 PEOPLE AT THE COUNTER( MAN+LADY) BOTH OF THEM EATING AT THE COUNTER.GUY DRINKING TEA AND HAVING COOKIES ON THE COUNTER,LADY HAVING LUNCHBOX OF RICE.THEY WERE TALKING TO ANOTHER STAFF MEMBER STANDING NEXT TO THE COUNTER. I GREETED THE ONE STANDING NEXT TO THE COUNTER AS I WANTED TO GET INFO ON HOW TO EXCHANGE GOODS,SHE IGNORED ME I PROCEED TO THE COUNTER THEY CONTINUE TALKING TO EACH OTHER EVEN THOUGH THEY CAN SEE THERE IS A CUSTOMER IN-FRONT OF THEY UNTIL THE GUY ASK CAN WE ASSIST YOU TALKING WITH FOOD INSIDE THE MOUTH. COULDN'T EVEN CHANGE MY GOODS CAUSE THE SERVICE IT'S SELF SUCKS. PLEASE GUYS TRAIN YOUR STAFF ON HOW TO GIVE CUSTOMERS GOOD EXCELLENT SERVICE AS IT'S WHAT AM TEACHING MY STAFF WHERE AM WORKING.
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
Best regards,
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
Best regards,
