Outraged
Bought a telkom netsurfer tab from pep cell october/november lst year and in january,not evn 3 months,da screen was going plain wn going into apps and eventaully went all colours,took it to pep thy said if it was water damage i'l hv to pay,i said it wasnt,aftr numerous chks at pep thy said thy didnt know wat was happening about da tab,a week ago a lady pertunia at pep hlped and got me their contact details aftr almost 2 n hlf months,wn i phnd thy said inside lcd cracked and i'm gna hv to pay +-R500 for a tab dat cost R1000 and was told dat was caused by pressure on da screen,i definetly did not drop or sit on it and how heavy could my finger be,how do i know if it wasnt a factory fault or smthng cause not evn 3 months and da tab was giving problems??????
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
Best regards,
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
Best regards,
Since your response in april 18 2016,i have not had any further correspondence from your company,i am totally disgusted and outraged by this service,in a few months time my guarantee will expire and i hv also not been getting my 200mb like i was said since february of ths year,somy question to u is will i b getting my tab back when my guarantee expires only to find somethng else wrong?awaiting your immediate response
Since your response in april 18 2016,i have not had any further correspondence from your company,i am totally disgusted and outraged by this service,in a few months time my guarantee will expire and i hv also not been getting my 200mb like i was said since february of ths year,somy question to u is will i b getting my tab back when my guarantee expires only to find somethng else wrong?awaiting your immediate response
Its been 3 months since your response sayng someone will contact me soon and still no further response,what is your idea of contacting a client soon? Your service and telkoms sucks for such big companies very pathetic and disgusted by this,in a few months my guarantee will expire for da tab that i had only for a few months and have not even been receiving the 200 monthly mbs like i was told on purchase,both companies disgust me.....
Its been 3 months since your response sayng someone will contact me soon and still no further response,what is your idea of contacting a client soon? Your service and telkoms sucks for such big companies very pathetic and disgusted by this,in a few months my guarantee will expire for da tab that i had only for a few months and have not even been receiving the 200 monthly mbs like i was told on purchase,both companies disgust me.....
Your company really does not need unsatisfied customers to prove just how pathetic your services are cause your department is doing that themselves,after so many emails to you sayng just how i feel and still no response says it all
Your company really does not need unsatisfied customers to prove just how pathetic your services are cause your department is doing that themselves,after so many emails to you sayng just how i feel and still no response says it all
Waw,really need to congratulate u on your outstanding job of confirming just how incompetant your company is,so many insulting emails to u and still no response,guess my next step is to take this further to the OMBUDSMAN,telkom ref no:SM224285
Waw,really need to congratulate u on your outstanding job of confirming just how incompetant your company is,so many insulting emails to u and still no response,guess my next step is to take this further to the OMBUDSMAN,telkom ref no:SM224285