1 reviews | Active since Jun 2016

22 Jun 2016, 08:37

not happy with the store

<p>Good Day</p> <p>Am not happy with the service i received on the 2016/06/21 at Pep store.</p> <p>Went to the store at 7:50 am knowing that the store opens at 8am.</p> <p>I waited out with the staff member Patience Lity Mgidi waited for the store manage to open and she came around 08:10 and gave the keys to the security.</p> <p>where he only opened the 1st as advised.</p> <p>We then awaited again without being notified by the store manage Buyisile Ncoyini. At 08:15 i then asked the store manage what’s happening and she told me she doesn't know because she only has one key. The only thing she needed do to is to apologies as she came late for her shift.</p> <p>It does not mean when we standing at the door we visiting, as the Store manage she must have customer service and she looked bored that I was asking what’s happening. </p> <p>Went back to the store during Lunch and the queue was long with only one cashier .</p> <p> </p>

0
Replies (1)
PEP
PEP's reply22 Jun 2016, 11:44
Official

Thank you for bringing the matter to our attention.

Someone from PEP will contact you soon.

Regards

PEP