No customer service or etiquette!!!!!!

I recently went to exchange an item that I had bought in a hurry previously and upon arriving at the PEP store in Ridgeway, I was shocked at the amount of attitude I received when trying to exchange this item.<br> <br> Firstly rolling your eyes and talking to me with such BAD attitude and DISRESPECT in front of of other staff members and customers and telling me what a problem I am causing at the store for simply requesting an exchange is utterly unacceptable, why have exchange policies if its such an effort for your staff members to perform????<br> <br> I am absolutely DISGUSTED and will never ever set foot in that store again. <br> When you offer a public service one would expect PROPER CUSTOMER SERVICE, unfortunately I did not receive that not even in the slightest.<br> <br> Might I add that I did not once raise my voice or talk badly of her or make any ****y comments to her in the store, unfortunately the same cannot be said about her.<br> <br> Well done Tshidi you are an amazing example to your fellow colleges.