1 reviews | Active since Dec 2016

28 Dec 2016, 06:31

No concern for the customers

<p>So on 22 November I posted on pep's page about a concern I had... They indicated that I should inbox them my details and they would get back to me... On 10 November I posted again how I was disgusted that they never got back to me regarding my issue. They indicated that they would follow up and get me a response... It is now 28 December and i am yet to hear anything... It is time people knew that pep doesn't give a **** about their customers. It's all about the money for them. As long as they get their money they are happy. Who cares if their customers are unhappy! I shouldn't have to follow up on a complaint I laid... Every other shop that I've heard of responds in a few days! Pep takes over a month and still doesn't respond! #TimeForTheTruth!</p>

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Replies (1)
PEP
PEP's reply09 Jan 2017, 10:20
Official

Hi,

Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.

Regards

PEP