My Parcel with Pep

My Friend Frans Jordan sent me a parcel on the 21 of January 2020 , from Modimolle Mall to paxi courier till today , I have not received my Parcel for 2 weeks , the parcel reference is D*** since Ive check on the track last 2 week , my parcel is still stuck in Johannesburg . When I call last week Tuesday they said my parcel will be sent to me on Friday till then , I have not receive my parcel.