My nightmare at Pep Cell

So on the 23 march 2022 I went to cosmo mall Pep to change my headset that I bought at Pep Cradlestone on the 10th. The headset was initially bought to use on my pc but they only played 1 side. So when I got to Pep Cell I was send back to go call the customer care to ask them about warranty and guarantee of 7 days and 6 months. I asked Clammy to call them for me as it will require me to drive back again to and from the mall. She gave me attitude and continued with her Paxi plastic while I plead with her to help me. I even offered to pay the difference to get better headphones, still she refused. She humiliated me infront of other customers who were waiting to be served.

So then I went to the second Pep Cell where I was never questioned by Pheto and the manager Yvee, they were very helpful and didn't ask me the stupid questions that the useless and *********** Clammy asked me. Thank you Yvee and Pheto for changing the headsets for me you the best.