Most terrible experience EVER !!! Ive been a loyal customer for YEARS !!!!!!!

Can someone please help me ? I'm VERY VERY ANGRY 😡

I have been using paxi service for a very long time and NEVER had any problems! And I have been supporting pep stores for YEARS.

Pep called me now telling me that the paxi courier guy refused to take the parcel because it was opened! I packed this bag how I always pack my bags when I send with pep and paxi.

So clearly someone tried to open the bag and see what is inside and tried *****ing, this your YOUR staff and its YOUR business!! This better be sorted out.

When I left the parcel at pep to be sent with paxi I made sure the package is SEALED. I WILL NOT pay for a new paxi bag because this has already cost my client money !

If this is not sorted out and sent to my client I will take further steps and so will my client seeing as this was her money.

Make sure a manager helps me !!

Jaime-Lee Van Rooyen *** ASAP ! PEP steeldale (South hills Johannesburg south) ***

Parcel tracking number D***