Money transfer

<p>On the 23\01\2017 I transfred money on a pep store in wynberg but the cashier typed my number incorrectly. My cousin couldn't get the money transfer then I went back to the store and the manager said I must fax my slip,I'd copy,bank statement n refund form. I ask the manager to fax the documents but he refused. I went to Silulo to fax my docs and I waited for 7 days but still didn't get my money and I went back to the store again then the supervisor faxed the docs on my behalf. And I waited again but still nothing. I haven't receive my R1000.00 until now. Please help</p>