Minus 10 is a better rating

It's with great sadness that I have to say once again how bad the staff is treating their customers at the PEP in Kempton gate mall How do you tell a customer... Listening is a s**** and not a requirement, just cause he didn't understand what the cashier said If the cashiers can stop talking to each in their own language while serving customers Maybe the customer would have understood the cashier better This is not the 1st and I'm sure it won't be the last time