Lost cellphone to a store Cashier.

Loosing personal belongings to PEP Home staff(Cashier).On the 06/01/2026 earlier that morning my sister went to pay bills at PEP Home store Nkomo Village in Atteridgeville.As with many customers we are usually advised to either take a picture of our IDs,Store cards or even to create virtual cards to avoid loosing physical cards to ********s and ****mers.My sister is one of those who fell victim to one of the cashiers employed by PEP Home,she waited for her turn on the stores long que to pay her bills,when it was her turn,she alleged to have bin requested to present her cards for payments,she indicated when she had pictures of the ID cards as well as account numbers on her cell phone.The 1st cashier requested to have my sisters phone passed on to her hand,in order to can assist in processing the 1st payment,then she was referred to the next cashier for another type of payment wich was funeral cover then again referred to the 3rd and final cashier who had assisted with all the other remaining transections,She then indicated when she left the store.Plus or minus two minutes later my sister quickly rushed to the same store since she had noticed that the 1st cashier never returned her cellphone back to her,only to find her out of the till.point,she requested to see her and asked if the cashier did not leave behind the cellphone in case she came back for it.She then requested help from the store manager to no avail,she requested another customer to dial her number in case the phone was close,it only reng but no answer,she then requested a review on the store cameras to check what might have happened to hef cell phone,still no help,instead it was alleged by the other remaining cashier when the store camera reviews require R3500 payment or more.On friday 08/01/2026 earlier that morning I accompanied her to the same store,requesting both manager and the alleged cashier to at least hear their side of the story and find a solution,only the manager was able to listern to this complaint,he then indicated when he saw nothing wrong in this scenario and the cashier was not at fault at all.Clearly the manager was pretending to listern to our cry,knowing very well he had already choosen a side of his employee in this regard,we proceeded to the local SAPS to open a case.N/B to all the customers please be careful when using cellphones to transect in such stores,not all cashiers have your safety nor best interest at heart,please remain vigilant at all times.