Lies Lies Lies and More Lies

Please kindly have your store staff, share accurate information. Now we have a parcel and it was not delivered according to the information. Now I need that parcel delivered as agreed upon. I need this parcel by 8am 01/10/2019. Or I will consider all my expenses for the trip on PEP. My ticket alone is around R10000, I have not included the accommodation and other expenses i have already paid for. D***