*** service and ****ty *********** stuff

Wow i cant believe that i am here again complaining about bad service from the same store.

Today i went to pep protea gle mall to pay my DSTV subscription only remembered when i saw Mathapelo( cashier) that helped me the last time i set my foot there but i was like let me give it the benefit of the doubt. I was helped by Ouma who made me to call out my ID 5th times because it seemed like she was struggling with the system. I did not mind that until she said she made a mistake as instead of making payment method as card she made it cash. Mathapelo then said i will have to go to an ATM to withdraw money as they already paid my account??. I said to her how is it my problem that i have to go to the ATM when its *********** colleague that made a error???? she then said to me but they paid for me and calling multichoice to reverse the payment will be a hustle and her till will short with the amount she paid ?. I said ok i will go somewhereelse to make a payment then since they are failing to help me they said no you cant its already paid?. Ok since i still had other errands to run i decided you know what let me just go and withdraw money hao then the other chubby lady(dark/ curly hair do) said "e re re ho biyele bag o tla e thola hao boa"( lets keep the bag for you, you willl get it when you come back) i refused i told her how will they keep my bag for me when the last time when i lost my purse in their store i was given an attitude that the store does not have cameras????? she was like ok go with Ouma then. They even wanted me to buy sweets in order for me to make a payment??? LIKE PEP SA WHERE DO YOU GET YOUR STUFF, SUCH incompetency though

Now i know to never ever ever set my foot there ever again.

If my DSTV its not paid because of your *********** stuff????