*********** staff

I app**** for a store card at Pep stores Parow centre on 14/12/2022 and was told that I will receive sms ,24-48hrs.I phoned the call centre to find out the status of my application only to be told that I need to fill in an application form as well.This i did on the 19/12/2022.On the 20th someone phoned me because they needed more details which I gave to to them.Again i was told about the sms I will receive.After 72hours again i phoned to find out the delay.I was now told that my application form was incomplete.What a bunch of ****ers.Does any of their staff know what they doing? For the record my credit score is 686 out of 705