*********** beyond belief

<p>I am extremely irate at the cashier Diane who firstly refused to exchange a item because it wasn't bought at their branch , upon finally because of her bad customer service I would prefer a cash refund instead,once again she insisted that I cannot get a cash refund it needs to be transferred to the debit card I purchase the item with, she confirmed it will be available immediately as I was not happy with this either . I still have not received my money back, spoke to Zenobia the manager and received bad attitude too....you have your item back so where is my money??????</p>