Incompetant and bad customer care PEP STORES

It seems that PEP stores have a problem with training of employees. Recently I had a extremely RUDE EXPERIENCE with Margate Hibiscus Branch. Long story short after investigation they apologised and offered me a voucher. YESTERDAY AT PEP HOME IN PORT SHEPSTONE a bunch of youngsters of who 1 "claim to be the manager" also had a extremely rude attitude and not interested or focussed on my situation. I know it is a basic rule that employees ARE NOT ALLOWED TO DISCUSS A CLIENT STANDINNG IN FRONT OF THEM IN THEIR ZOELOE LANGUAGE!! and to treat EVERY CONSTOMER with respect doesn't matter their religion or nationality /race

I took a picture of the youngster I told her that I will now post a review on hellopeter.com and they said I am welcome.

I really need to now exercise a awareness to the public of SA don't buy at PEP STORES. THE person behind the counter don't suffer any losses they send the inferior product to the supplier. they don't pay it from their wallet. AND another very important thing word of mouth is the your fastest spreading the bad advertising AND THEY SEEM TO FORGET WHO PUT THEIR BREAD ON THE TABLE- THE C U S T O M E R. They get a pay cheque end of the month and that makes them untouchable.... that is the problem in SA-they go to office for a paycheque and not the purpose of the job.