I went to PEP in Park Meadows and bought sport items for my son

I went to PEP in Park Meadows and bought sport items for my son. I was assisted by a cashier by the name of Bongekile who deliberately did not put in a short I had bought. I get home to find a missing item, I call the store because I stay an hour away from the area and Bongekile tells the lady that answered the phone that I must check my plastic properly she put everything in. The lady then asks me for some number on receipt then she says she saw the short. This is ****************, how many more customers do you rob?