I WANT MY MONEY BACK OR WILL PUBLISH ALL OVER SOCIAL MEDIA

Good day

I bought a cell c home connecta at pep cell Amalinda in East London for R89. and normally everything is loaded on the sim but the guy at pep cell didn't explain to us that we have to load now from the slip we went home sim was not registered called cell c customer care they told me to go back to the store with slip and he will help me went back to pep cell and he gave me a new sim but still didn't tell me it's we have to put voucher from slip I got home I checked sim was registered but zero data called cell c customer care explain to them they checked from they side again and still no data told me to go back again today went back again but my slip is fade and certain numbers he can't see he then only tell us now that voucher is on the slip so he told us he can't help us because its after 3 days and cant get slip i must call cell c customer care I called again they told me the store must help me and I am very very frustrated with this up and down and I wasted my taxi fare.

Firstly he did not sell the product correctly to me by checking if sim is registered the first time and secondly when gave me new sim explain that the slip is a voucher because we normally buy the sim and its already activated.

I am very disappointed with the service and need feedback ASAP.

With the rating I don't think they deserve a star I just put one because I can't write if I did not rate

I even send a mail to the customer care complains but still waiting for feedback

Regards Jerome Franz ***