I sent an

I sent an. Order via paxi which was supposed to have been. Delived on the 14 April then today I am told the order was washed away by floods the order cost 1600 and something I am. Told I'll have to claim. 500 and why the order was with them. And what was it doing in. Durban. When. It was supposed to be in Ladysmith I want the response and. The total. Amount of my order