I DEMAND MY MONEY BACK

I bought a cellphone from pep in Benoni on the 29.03, a day later the phone started freezing & I couldn't answer calls.I was already in Limpopo and decided to take it to the nearest pepcell in modjadji plaza,Chris refused to assist me and he said I must take it back to benoni,he didn't care about the 7 days return for exchange policy.i called the call centre & managed to speak to someone there after holding and cutting of calls for long. The lady said she will call the store, 3 hours later she said I must go back to the store I had to drive back and Chris still refused to assist,he went on to say he doesn't care about customer service, he doesn't work for customer service and they don't pay his salary. He said at pep cell they don't work with cellphone, he said he doe not have a budget to call the call centre, and i was there wasting my airtime.and this was infront of all other customers, he refused and went back to the back passage. Im disappointed with pep. I demand my money back,I'll never buy from pep stores ever again,&Im going to tell everyone who cares to listen about my experience with pep. Customer service didn't even bother to call me back to find out if I got assistanc