Horrible customer service at Pep Cell Bloed Mall

<p>Today, like always I went to Pep Cell, Bloed Mall to pay DSTV, I was told they are offline. We asked him to try it for us to see error message, he said it will disturb their system. The truth is, Pep Cashiers give preference to sales, and anything that disturbs that, is offline.</p> <p> </p> <p>This is a common trend to almost all pep stores, in 2014, Limpopo Pep area manager had to take one of his employees to anger management because she was denying customers to pay DSTV, lying that system was offline. I am the one who forced the manager to take a lead because we get rejected and then Multichoice charges us service fees. At some point you need to travel 60km just to pay R29 for easyview. If something is not done, I will gladly cancel my 3 active decorders and ensure that each of my friends and family cancel as well. We cant allow Pep to continue playing around with us. I understand that Multichoice had an agreement with pep to do this, try and talk sense to them as customers are really suffering. </p>