HD DECODER CHARGED FOR INSTALLATION WITH NO INSTALLER....

ON 4/12/21 MY 75 YR OLD MOM WENT IN TO BUY AN HD OPEN VIEW DECORDER AT THE NEW PEP HOME BRACKEN CIT SHOPPING CENTRE WHEN SHE WAS ADVISED THAT THE DECODER PRICE INCLUDED INSTALLATION .HOWEVER WHEN SHE FURTHER INQUIRED THE LADY SAID THAT THEY DONT HAVE A TECHNICIAN AND WAS TOLD SHE WILL HAVE TO PAY THE SAME PRICE AS TO ONE WITH INSTALLATION. I AM QUITE APPALLED AT HOW OLD PEAOPL ARE TREATED IF THEY NO ANY LESS.THIS IS RATEHR SHOCKKING AS MY MOM WAS INCONVENIENCED TO FINDING HER OWN TECHNICIAN AND PAYING DOUBLE FOR INSTALLATION SEPARETLY.SHE HAD TO WAIT A FEW DAYS FURTHER AS THE TECHNICIAN HAS TO INSTALL A SATELIET DISH. THIS IS RATHER SHOCKING THAT YOU STAFF MIS INFORMED A CUSTOMER OF SOMETHIN THAT IS SO SIMPLE.I PERSONALLY WENT IN THE 7TH DECEMBER TO BUY ME A DECORDER WHEN I INQUIRED I WAS TOLD THE SAME, SINCE I COMPALINED ABOUT PAYING FOR INSTALLATION WHEN IT WAS NOT COVERED, I THEN INSISTED ON BUYING A DECODER WITHOUT INSTALLATION.