faulty phone and bad attitude

<p>i bought a phone at pep store dobsonville on 01/03/2017 ,which started giving me problems 2 days after purchase .tried to contact the store since i could not get time off from work to go to the store .when i finally got there(07/03/2017 they told me i should come back when the person that sold the phone to me is available .when i went back (08/03/2017)the consultant was still not available and now it has passed the 7 days .so they told me they cant help me and the two ladies at the store Mbali and nokulunga had a bad attitude told me i should take it myself to repairs and it is not their problem that the phone is faulty .i also called the head office which also told me i need to pay for the repairs myself or wait for 4 weeks .clearly no one is willing to help me so who to turn to now if both head office and store level have rotten customer service</p>