AS
Andile S

1 reviews | Active since Dec 2020

26 Sept 2022, 14:13

FAULTY ELECTRIC PRODUCT!

Good day.

I bought a pair of Ear-pods on Friday, the 15th of September 2022, tested them and they were working fine.

16th on Saturday I left Aliwal North for Bloemfontein, and it's then that I start using the AIRPODS after I had charged them.

The one side continuously disconnects, one sides battery keeps getting low every 10 mins, then I have to charge again but still the bar on one side won't get to FULL....

On my arrival today which is Monday the 26th, I go to the PEP Cell Store, only to find that its under renovations or closing down.

Went to the PEP Store in town and I report the matter, and the response I got was "We can't take other stores faulty stock and PEP stores doesn't do exchanges on Electrical items"....and i was confused because the SLIP is written "WARRANTY 6 MONTHS FROM THE DAY OF PURCHASE".....

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