False Information to avoid work

PEP Hammanskraal Has a tendency of saying that they are off-line for cash send services and their customers should approach to ATM banks state. They refuse to assist me, Claiming that cap was off-line when it was actually not This I was told by a lady called Tebogo at PEP Hamanskraal next to Mac Donalds we called PEP Head office and it was not offline