Extremely Disrespectful Staff Member!!!

Pep Cell trade route Mall consultant named Bongiwe!!! She is sooo disrespectful and rude! The previous Saturday I needed to make a payment and asked her to use the ID number to pick up the payment information and she says I cant do that Next please... This Sunday I make a payment and say wait let me see if it went through she says step aside Next! I then said its bot showing that's it paid she says thats not my problem im only here for payments! People are desperate for jobs im SURE pep cell can hire staff with more people skills than this rude entitled woman!!!