DO NOT BUY FROM PEP EERSTE RIVER MALL

I bought things yesterday the 7th of August in Eerste River mall and they were all small to fit my boys. I then went back with intentions of exchange but unfortunately there was no size for the same outfit. I then asked for refund. They asked for yhe slip which I couldn't find in my bag where clothes were due to the pressure of queuing with an autistic child. The tellers refused to refund me even though I asked to pull out the bank statement to prove that I actually bought the items from the same shop. They said I can only exchange, I told them that I don't like anything else, besides those items were marked down and I'd rather have my money back. The stuff treated me do bad and mind you I'm with a child with special neefs that can't be seated for over 5 minutes. The stuff was fullnof attitude, taking turns to ask for my problem and eventually the manager came, no greeting, no customer service but someone who can't waif yo het rid of me because I can't exchange. That shop is full of ******s with unprofessional approach. Stuff who don't even let you know to look after your slips just in case you wanna refund.

I WOULD NEVER ADVISE ANYONE TO BUY FROM PEP ESPECIALLY EERSTE RIVER MALL. THEY CAUSED E A LOT OF EMOTIONAL DISTRESS WHILE THEY MADE ME WAIT FOR 35 MINUTES WITH A CHILD WITH SPECIAL NEEDS! I WILL TAKE THIS TO ALL SOCIAL MEDIA INCLUDING GOVERNMENT DEPARTMENTS FOR TREATING ME AND MY CHILD LIKE YHAT!!