Disrespected and disappointed

Good day, Im not a happy customer , just being badly disrespected by one of the employees, my wife took shoes that sizes don't match. I'm here to rectify that mistake.

I have informed the person who is in charge Xolani Thwala send in charge. The person disrespecting me is Mazizi Mtendeni

I'm going to take this matter to hello Peter and I want to be informed what actions are being taken regarding this matter