Disregard for customers rude employee

23 July 2020 I visited Pep Store at Ratanda Shoprite Center, I am a very frequent customer at Pep as I am there almost everyday. But on this faithful day I received very disgusting rude service.

I was in a que waiting next in line to pay, when the person in front of me of me left I went to the cashier as it was now my turn to pay, the cashier left me standing there and assisted a guy who was there to buy a phone who was not even in a que but came and stood on the side. I still didn't say anything I waited, after a while even realizing that a line is getting longer behind me too I asked if there is no one else who can assist me and that cashier by the name of Elizabeth said there is no one, I then proceeded to ask in this entire store is she the only one working and she continued to rudely answer me with "I did not ask you to come shop here". I am shocked, me a whole customer told such words what ever happened to customer service. The nerve of Elizabeth she really made us all wait and refused to call someone else to assist us, so just to pay I waited 15 to 20 minutes.

The reason I ended up complaining here is cause this is not my first encounter with this Elizabeth for a person who works with people she really lacks people s****s. My previous encounter she refused to help me make a laybye with the stores % ts&cs which I know very well instead she insisted on me leaving 50% of my laybye total... Why how and who is training such. I'm a very disappointed customer considering I do all my shopping their for almost everything in my house and personal belongings.

I will be satisfied with feedback thank you very much. For a shopper feeling welcomed is what makes my experience the best Elizabeth is depriving me of that.