Disgusting service

I'm so disappointed with the service that I got this morning from Pep home in Protea glen, all was going well as I was assisted by a wonderful light skinned lady on the store floor and a polite dark skinned lady at the tills, they were quiet helpful but unfortunately their speed points were not working, I left my basket full of staff to quickly draw cash at the ATM, and when I got back to the store there was a queue and being the understanding person that I am, I queued until I was called by another cashier her name was Roseline; I get to her till point, she doesn't even acknowledge me, let alone greet me, she looks bothered by me, to just do her job, she then tells the other cashier to assist me because she is hungry and she's ****** to lunch. So why did she call me if she was hungry... anyway, I go back to the queue, and I was assisted by the other teller who was told to assist me, the HUNGRY Roseline, then continues to call another client, I guess she wasn't hungry after all... to make things worse I start realising while i was at the till (because i was buying A LOT of things) that this lady continues to serve her clients as if she's doing them a favour, In a NUTSHELL, being a person who works in the customer service industry myself, i feel DISGUSTED in the way people like Roseline forget why they are at work, PEP your clients cannot be abused in this nature, please instill a lot of customer service training for Roseline , if she doesn't want to work there are many young people who will appreciate this opportunity. Thank you to the two ladies who came to the rescue.