Disgusting disrespect at Pep Merino Mall

Disgusting attitude I got from a girl called Randy at Pep home in Merino Mall Ermelo. I went to Pep Home and bought a phone.I needed this phone urgently because of a meeting I was to attend at 14h00. The shop assistant that assisted me made a mistake which is normal but how the issue is handle is what got to me. I called the store and spoke to Randy who told me she was going to call me back .I called at 13h10 ,my meeting was at 14h00 .I waited for Randy’s which never happened.I feel so much disrespected by Randy as a customer.She has NO CUSTOMER SERVICE AT ALL.People like Will make you NOT EVEN WANT TO LOOJ AT PEP STORE if this is the disrespect and attitude one is subjected to.Clearly Randy has no idea what a customer and it irritates me to the core. I’m very very angered by this Randy .