Disgusting customer service

Wednesday 16:38. Went to pep stores bishop lavis to look for a shoe for a lady's baby whom i offered to help. Entering the store me, this lady and my neighbour went saw a box with mixed shoe being sorted for mark downs by a sales lady whom a later learned was jamie petersen. Coming from retail i didnt want to just scratch so i asked her. Is it ok to look in the box to look for shoes. With no reply i take the lady to the half finished stand. Which says. Clearance sale. Since the stand was half completed. And she was busy with it i picked up Two pairs with no red stickers on and asked if she can check for me please. She says she doesnt have a scanner. I asked can i ask at the till points. She nodded yes. I get to the till points and the lady busy there named michelle. Was alone so i waited. But saw a scanner just laying there unattended. I asked he if she can check when she is done. Without checking she tells me with attitude. The price is already on there. I told her i found it on a clearance stand. People dumbs the stuff. I tell fine but please check still. She takes it angerly and scans. And tells me ist the same price. I didnt believe her for one.. She answered me with attitude. Two not trying to show me. I go back not satisfied and told the jamie. I saw a scanner infront. Dont she want check for me. She scanns and says its. Its the same with attitude. I picked up anothet tekkie with a faded price. Please scan this. She grabs the tekkie out of my hand so so rough. The other part of the string was around my finger i asked her. What are you doing. She comes to me openes my fingers to grab it out of my hands infront of people. I was so horrified at what im witnessing here. I tell her.. You are rude. She shouts.. Im not rude. While walking off. I ask her wheres your manager she tells me.. Gan kyk da voor. Daar staan sy!!! Sys daar voor. I get to the till points. And ask yo speak to the manager. Another girl called amiena presents herself as manager. While explaing this jamie girl talks over me. Saying::sy se nogals syt gewerk by ackermans in skoene. No body tries to quiet her. I tell her you have some nerve infront of customers. You keep quiet because im still the customer here. and CPA has rules that protects customers like myself. She smerks and grins. Then the michelle girls smiles for her performance. I tell amiena. Who really is your manager. She again says i can speak to her. I say then give me your head offices number and i want to see your real manager.amiena replies. Her name is busi she is coming tomorrow. Yesterday 15:00 standing at the till points i ask for the manager. While waiting. Jamie on the tills. Shows no remorse. She and her friend shares a smug smile. Amiena approaches them while exchanging change but by the look of it they having a conversation regarding me and jamie smerks again. Amiena says the manager is coming. She walks away. I slowly follow her and catch her and busi first having talk and figorously laughing before busi comes to the front. I explain to busi and she asked that i please excuse then for now she will make sure it doesnt happen again. Coz she says she gave them warnings. I declined het request and asked for the area managers number. I politely told her. Im a paying customer. Yes experience in retail. But never encountered such vile actions from pep stores. If they could cover up for each other the way they did. How many times do you think this happened to customers and they get away with it. Cos if you have a person pretending to be the manager. The staff to talk to customers the way the want because they class you to where you live. So you get treated as such. I told busi this is peoples lively wood. If we dnt look after it we will have nothing. Plus customers deserve to be treated with respect and they will give it back. I came in the store at ease. Politely and was handled with disgust. How people like this works in retail. Why do we go to places like this to be humiliated? With standard like this. The pep we know doesnt stand for the standard which they are projecting. Very dissappointed customer