KS
Kyle S
1 reviews | Active since Oct 2015
28 Oct 2015, 17:32
Disgusting Customer Service!!!
Went to buy airtime at PepCell. And decided to buy another sim card as well. Cashier asked me for my ID & proof of residence. Gave this to her. She than took the payment for the sim. Busy on the computer, she asks if Id like airtime for my new sim & I agreed. Gave her money for the airtime. She than asked me to pay for the sim card, AGAIN. I explained to her that Id just pay it. She said No, i only bought my airtime the 1st time around. Going back & forth, I explained to her that I had paid for the sim. And she than started giving me attitude, \Im not a ****. Are u calling me a ****?"I than told her that I know I paid. Shes wrong. & she kept on insisting that shes not a **** & im in the wrong. A young lady"
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Replies (1)PEP's replyOfficial
02 Nov 2015, 11:02Hello KyleSwartz,
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
PEP's reply02 Nov 2015, 11:02
Official
Hello KyleSwartz,
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
