DISGUSTED

Pep Rossburgh needs to train the staff.......... THEY ARE COMPLETELY USELESS...... THEY TELL ME THEY CANT CALL THE OTHER PEP STORES CAUSE THE MANAGER IS NOT AT WORK, I NEED TO RETURN A SHOE FOR THE CORRECT SIZE AND WAS MET WITH INCOMPETENCE AND ARROGANTS FROM THE STAFF.............. I WOULD LIKE TO TELL THE FRANCHISE MANAGER TO GET RID OF THEIR STAFF SO THEY CAN WORK AS DOMESTIC WORKERS AS THEY DONT HAVE THE CAPACITY TO HELP CUSTOMERS ....AS A DOMESTIC THEY ONLY HAVE ONE PERSON TO HELP !

THIS WAS BY FAR THE WORST EXPERIENCE I HAVE HAD AT ANY STORE WERE THE STAFF ARE MORE INTERESTED IN PERSON ISSUES....... BUT WHEN I WHEN TO PEP IN VERULAM THEY LOOKED AS ME AS A CLIENT NOT A BOTHER................

DISGUSTED TO SAY THE LEAST