Disappointing Hisense sales PEP

Good Day Pep Cellular.

Kindly assist, I have purchased a : Hisense E60 @ Pep Cellular Alberton for the price R2300.

Problem: The screen randomly gos black /screen dead. Were i then have to wait a certain amount of time. Following with press power and volume down that reboots the phone.

I was able to forgiving first and second time but this is not on. Given the fact that in good faith i have purchased from your store understanding that i am buying from a household name secondly. Hisense is a trusted brand. I did not think i will have this problem???

Furthermore as a gent living on my own and also being self employed. I can not afford to be replacing cellphones every 2months. Neither can i be dealing with a handset that at random crashes in the case should i find myself in a emergency situation! I have never had this problem with Samsung.

Above this what caused me to buy a phone from your store? Besides the fact that it was within my budget. I was held at gunpoint at my residence ****** of my phone everything i had on me - i had enough traumatic experience to deal with i do need more stress with fault handset.

To add i am not a negligence person. I understand taking care of your belongings is a necessity in terms of Getting value for your money. Negligence leads to waist full. I am ANYTHING but wasteful