Disappointed in the service at PEP

I went to buy a router at PEP, Mamosala the cashier who sold me the router must have gotten the router out of the box when I looked away to get chocolate when I got home there was no router in the box. Now I will loose money for transport I would like to be replenished my transport money back by PEP or Mamosala because I was not planning to go to Maponya Mall tomorrow. My number is ***; email is ***