Disappointed

<p>i returned a cellphone that was faulty on the 7th day after purchase. on 27/6/2017. i was told to wait for an email quote regarding my phone. if it is within the purchase time, why would it not be replaced? furthermore to date I have yet to receive an email from Pep for my cellphone that was bought and paid for in cash. </p> <p>in the meantime I am inconvenienced of both my money and my phone. I need answers and a phone.. ASAP</p>