EM
Ellen M

1 reviews | Active since Mar 2018

11 Jun 2025, 09:36

Customer service

I went to Pep store in Boulders looking for blue shirt so there was in my size, I went to the till point to pay however Nomfundo was not able to assist as the shirt did not have a have then she called Lebohang who was slow, not interested in helping then disappeared bringing smaller size with her which was not of help then punched some numbers on the till which were wrong the Lebohang left again to get the right code which a total waste of time because I was supposed to open my the store, I left my card with Nonfundo to pay for the shirt. Nonfundo is a lovely young lady who really understand customer service and she will be a great asset to the business.

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